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Frequently asked questions

Pick-up location
Pick-up time
Drop-off location
Drop-off time
Age

Good to know

What are the opening hours of the agency

Our teams welcome you every day at the times below:

  • Pôle Caraïbes Airport Agency: open 7/7 Mon-Sat: 7:30 a.m. to 9 p.m., Sun 9 a.m. to 9 p.m.

Important flight from Guyana: No delivery can be made beyond the closing time of the agency.

What documents do I need to rent a car ?

The original of the driving licence is required as well as a bank card in the name and first name of the main driver in order to do the pre-authorization.

What is the minimum age to rent a vehicle ?

The minimum age to rent a car from Avis Guadeloupe is 21 years (25 years for categories L and N). You also have to have more than a year’s licence.

Why do I have to make a deposit even if I subscribe to full excess waiver ?

The security deposit for the vehicle is mandatory because the full excess waiver does not cover you for theft, shocks under the vehicle, damage to rims and tyres.

What kind of payment are accepted by Avis Guadeloupe ?

Avis Guadeloupe accepts cash, credit cards and holiday vouchers. Cheques are not accepted.

Should I return the vehicle with full tank ?

The vehicle is rented with full fuel, it is preferable that you refuel before returning the vehicle otherwise the price of the missing fuel will be increased by 10%.

Can I return the vehicle to another agency ?

It is possible to return the vehicle to an agency other than the departure one for a fee.

Do I need a special license to drive commercial vehicles ?

Licence B is enough to drive commercial vehicles at Avis Guadeloupe.

Can I return the vehicle outside the opening hours of the agency ?

It is possible to leave the vehicle in the airport car park by putting the keys in the box provided for this purpose at the AVIS counter of the airport.

Is it possible to deliver the car to my hotel ?

It is possible to deliver the vehicle to your hotel or cruise port for a fee.

Why rent with AVIS Antilles

Premium
vehicle

Open
7 days a week

Free airport
shuttle

1000 vehicles
available

Price
transparency